Terms and Conditions

Terms of Use

Welcome, and thank you for visiting www.cindyjillshortt.com (the “Site”). The Site is owned and operated by Cindy Jill Shortt (“Cindy Jill Shortt,” “I,” “me,” or “my”). These Terms of Use (“Terms”) govern your access to and use of the Site and any products, content, or services offered through it.

Please read these Terms carefully. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree, please do not use the Site.

1. About the Site

Through the Site, I share and offer:

  • Books, including my adult book and my children’s book, Be You.
  • Original fiber art and related works.
  • Information about trauma-informed training and professional development, including work I facilitate in partnership through Collaboration Over Contradiction.
  • Information about ways to work with me.

The Site also links to related websites, including www.thebeyoubook.com for the children’s book and www.collaborationovercontradiction.org for training.

2. Educational Purpose Only; Not Therapy or Professional Advice

I am a Licensed Professional Clinical Counselor. The Site and all of its content, including my books, artwork, writing, videos, training descriptions, and any free or paid resources, are provided for general informational and educational purposes only.

The content on the Site is not therapy, counseling, medical advice, mental health treatment, diagnosis, or a substitute for care from a qualified professional. Reading my books, viewing the Site, attending a training, or otherwise engaging with my content does not create a therapist-client, counselor-client, or any other professional treatment relationship between you and me.

Any clinical or counseling services I may provide are offered only under a separate written agreement and informed consent process, and are subject to applicable professional and legal standards. Nothing on the Site should be understood as an offer to provide such services.

Always seek the advice of a qualified mental health professional, physician, or other provider with any questions you have about your health or well-being. Never disregard professional advice or delay seeking it because of something you read or encountered on the Site.

3. If You Are in Crisis

The Site is not designed to help with medical or mental health emergencies. If you are in crisis or think you may harm yourself or others, please contact emergency services immediately. In the United States, you can call or text 988 to reach the Suicide and Crisis Lifeline, or call 911. If you are outside the United States, please contact your local emergency number or crisis service.

4. Intellectual Property

All content on the Site, including text, writing, books, illustrations, artwork, photographs, training curriculum and materials, logos, and design, is owned by me or used with permission and is protected by copyright, trademark, and other intellectual property laws.

I created all of the training curriculum referenced on the Site. You may not copy, reproduce, distribute, publish, display, modify, create derivative works from, or otherwise use my content for commercial purposes without my prior written permission. You may view and share Site content for personal, non-commercial use only, provided you do not remove any copyright or ownership notices.

The names, titles, and branding associated with my books, art, and training, including Be You and Collaboration Over Contradiction, may be protected marks and may not be used without permission.

5. Purchases, Pricing, and Payment

If you purchase products through the Site:

  • I will make reasonable efforts to describe products accurately. Colors, textures, and details may appear differently depending on your screen.
  • Prices are listed in United States dollars and may change at any time before you place an order.
  • All orders are subject to acceptance and availability. I reserve the right to refuse or cancel any order.
  • Payment is processed through third-party payment providers. By placing an order, you agree to the payment provider’s terms in addition to these Terms.
  • You are responsible for any applicable taxes and shipping charges shown at checkout.

6. Handmade and Original Artwork

Much of my artwork is handmade from repurposed and one-of-a-kind materials. As a result, each piece is unique, and there will be natural variations in color, texture, size, and finish. Slight imperfections are part of the nature of the work and are not defects. Images on the Site are representative, and the piece you receive may vary slightly from what is shown.

7. Shipping, Returns, and Refunds

All sales are final. Books and original artwork are not eligible for return, exchange, or refund based on a change of mind. Because my artwork is handmade and one-of-a-kind, each piece is final sale.

The only exception is items that arrive damaged or defective. If your order arrives damaged or defective, please contact me within 5 days of delivery, include a description and photographs of the damage, and I will work with you to repair, replace, or refund the item. I may ask you to return the item, and in cases of confirmed damage or defect, I will cover return shipping.

If you have a problem with an order, please contact me using the information below and I will work with you to resolve it.

8. Training and Professional Services

Information on the Site about trauma-informed trainings and professional development is provided for general reference. Specific trainings, including those I facilitate together with a lived-experience partner through Collaboration Over Contradiction, are arranged under separate agreements that set out scope, fees, scheduling, cancellation, and other terms. Nothing on the Site is a binding offer to provide training services, and all details are subject to a separate written agreement.

9. Acceptable Use

When using the Site, you agree not to:

  • Use the Site for any unlawful purpose or in violation of these Terms.
  • Attempt to gain unauthorized access to the Site or its systems.
  • Interfere with or disrupt the Site or its security.
  • Copy, scrape, or harvest content except as expressly allowed.
  • Upload or transmit harmful code or content.
  • Use the Site to harass, abuse, or harm another person.

10. Third-Party Links

The Site may link to third-party websites and services, including my related sites and social media and payment platforms. I provide these links for convenience and am not responsible for the content, products, or practices of third-party sites. Your use of those sites is governed by their own terms and policies.

11. Disclaimers

The Site and all content, products, and services are provided “as is” and “as available,” without warranties of any kind, whether express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement, to the fullest extent permitted by law.

I do not warrant that the Site will be uninterrupted, error-free, or secure, or that any content is accurate, complete, or current. Any reliance you place on Site content is at your own risk.

12. Limitation of Liability

To the fullest extent permitted by law, I will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or goodwill, arising out of or related to your use of the Site or its content, products, or services, even if I have been advised of the possibility of such damages.

To the fullest extent permitted by law, my total liability for any claim arising out of or related to the Site will not exceed the amount you paid to me, if any, for the product or service giving rise to the claim.

13. Indemnification

You agree to indemnify and hold harmless Cindy Jill Shortt from any claims, losses, liabilities, damages, costs, and expenses, including reasonable attorney fees, arising out of your use of the Site, your violation of these Terms, or your violation of any rights of another person or party.

14. Governing Law

These Terms are governed by the laws of the State of California, without regard to its conflict of law principles. You agree that any dispute arising out of or relating to the Site or these Terms will be brought in the state or federal courts located in Los Angeles County, California, and you consent to the jurisdiction of those courts.

15. Changes to These Terms

I may update these Terms from time to time. When I do, I will revise the Effective Date at the top of this page. Your continued use of the Site after changes are posted means you accept the updated Terms.

16. Severability

If any part of these Terms is found to be unenforceable, the remaining parts will continue in full force and effect.

17. Contact Me

If you have questions about these Terms, please contact:

Email: info@cindyjillshortt.com

Mailing address:available upon request